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Glossary

Issuer

The bank or institution that provides a card to a cardholder and approves its transactions.

The issuer holds the cardholder's account. It decides whether to authorise each transaction, handles 3-D Secure authentication, and raises chargebacks on the cardholder's behalf.

Issuers often treat cross-border transactions more cautiously than domestic ones, which is one reason local acquiring can improve approval rates.