Optimize · Smart Routing & Retries
Send each payment down its best path
Route to the acquirer most likely to approve, and retry soft declines with the right timing and data, automatically.
Why it matters
More approvals
Routing uses live acceptance data per issuer and market.
Smart retries
Soft declines are retried; hard declines are not.
Full visibility
See every route and retry on the order.
What's inside
Routing
- Local acquirer first where available
- Issuer-level performance data
- Cost-aware routing rules
+3.1 ptsaverage acceptance lift after moving to local acquiring1
How it works
- 1
Evaluate
We look at card, issuer and market.
- 2
Route
The payment goes to the best-performing acquirer.
- 3
Retry if soft-declined
Retries use adjusted data or a different route.
- 4
Report
Every attempt is logged on the order.
Customer story
Halcyon Stays
−22%
3DS challenge rate · Illustrative
Fewer challenges at checkout, same fraud rate. Guests just finish booking.
Inès Marchand, Director of Digital Read the story: Halcyon Stays