Protect · Disputes & Chargebacks
Win more disputes with less work
We assemble evidence packs from your order data, submit them before deadlines, and show which reasons you win and lose.
Why it matters
Evidence assembled
Order, delivery and authentication data in one pack.
No missed deadlines
Reminders and auto-submission before the cut-off.
Know your patterns
Dispute rates by reason, market and product.
What's inside
Prevention
- Pre-dispute alerts where networks offer them
- Refund-before-dispute rules
- Clear statement descriptors
How it works
- 1
Dispute opens
You're notified with the reason and deadline.
- 2
Pack is built
We gather order, shipping and 3DS evidence.
- 3
Review
Add anything else or approve as is.
- 4
Submit
We submit before the deadline and track the outcome.
curl https://api.sandbox.international-orders.com/v1/disputes/dp_2041/evidence \
-H "Authorization: Bearer $IO_SECRET_KEY" \
-d use_generated_pack=true -d submit=trueCustomer story
Atlas Ridge Tours
−45%
time spent on chargebacks · Illustrative
We used to lose disputes we should have won because the evidence was in five places. Now it's in one.
Camila Rojas, Finance Director Read the story: Atlas Ridge Tours
Questions about Disputes & Chargebacks
Put Disputes & Chargebacks to work
Test it in the sandbox today, or talk to us about your markets.