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Pick the route that fits and you'll reach the right people faster.
I'm a customer and need help
Start with the guides for your topic. If you're still stuck, email support or use the form below.
Payments
Authorisations, captures, declines and the order lifecycle.
Payouts
Settlement timing, payout schedules and payout events.
Disputes & refunds
Refunds, chargebacks and what error responses mean.
Account & API access
API keys, authentication, the sandbox and the API reference.
Support: support@international-orders.com (placeholder)
Other ways to reach us
Talk to sales
Pricing, coverage and a plan for your markets. We reply within one business day.
Contact salesSystem status
Live availability for every product and past incidents.
View statusPress
Media enquiries, brand assets and company news. press@international-orders.com (placeholder)
Press resourcesSecurity disclosures
Report a vulnerability responsibly. security@international-orders.com (placeholder)
Trust & security